🌿 Plant FAQs
Common questions about plant care, delivery, and orders.
How often should I water my plants?
Most indoor plants need watering 2-3 times a week. Always check soil moisture before watering.
Do you provide home delivery?
Yes, we deliver safely packed plants across India. Free delivery is available on eligible orders.
What if my plant arrives damaged?
Contact us within 24 hours with photos. We will replace or refund the product.
Which plants are best for beginners?
Snake plant, money plant, and pothos are easy-care plants that grow well indoors.
How long does delivery take?
Delivery usually takes 3-7 working days depending on location.
Do plants need sunlight indoors?
Yes, most plants need indirect sunlight. Keep them near a window with soft light.
Can I gift plants to someone?
Yes, plants are perfect eco-friendly gifts. You can enter a different delivery address at checkout.
Do you provide pots with plants?
Yes, most plants come with basic nursery pots. Decorative pots can be purchased separately.
How can I track my order?
After shipping, you will receive a tracking link via SMS or email.
Are your plants safe for pets?
Some plants may be toxic to pets. Please check the product description before buying.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and cash on delivery (where available).
Need Help? Contact Us 🌿
How can I contact customer support?
You can contact us via WhatsApp, email, or phone. Our support team usually replies within a few hours.
What are your support timings?
Our support is available from 9 AM to 8 PM, Monday to Sunday.
How fast will I get a reply?
Most queries are answered within 1–3 hours on WhatsApp during working time.
Plant FAQs – Care, Delivery & Orders 🌿
How long does plant delivery take?
Delivery usually takes 3–7 working days depending on your location.
Are the plants real or artificial?
All plants sold on VedPlants are 100% natural and nursery-grown.
Do you provide cash on delivery?
Yes, COD is available in selected cities.
How should I care for indoor plants?
Keep them in indirect sunlight and water only when soil feels dry.
What if my plant arrives damaged?
You can request replacement within 24 hours of delivery.
Do plants come with pots?
Yes, most plants include nursery pots unless mentioned otherwise.
Is free shipping available?
Free delivery is available on orders above ₹299.
Can I track my order?
Yes, tracking details are shared via SMS or email after dispatch.
Which plants are best for beginners?
Money Plant, Snake Plant, and Aloe Vera are easiest to grow.
How often should I water plants?
Usually 2–3 times per week depending on weather and soil moisture.
Do you sell medicinal plants?
Yes, we offer Tulsi, Aloe Vera, Giloy, and more.
Can I return a plant?
Returns are allowed only for damaged or wrong items.
Do you deliver across India?
Yes, we ship to most locations across India.
Are plants safe for pets?
Some plants are pet-friendly. Please check product description.
Do you offer bulk plant orders?
Yes, contact us on WhatsApp for wholesale pricing.
How big are the plants?
Plant height is mentioned in each product description.
Do you provide plant care guide?
Yes, basic care instructions are included with every order.
What payment methods are accepted?
UPI, cards, net banking, and COD (where available).
Can I cancel my order?
Orders can be cancelled before dispatch.
How can I contact VedPlants support?
You can contact us via WhatsApp or email anytime.